I have a Beaba Babycook (Duo), but the steamer is not working anymore. How can I fix this?

The reason why the steamer is not working could be because of the following:

1. Ensure the electric plug/adapter is plugged in well on both sides

2. The base is faulty

3. The base needs to be formatted (In order to do so, you need to hold down the steamer button for 45 - 60 Seconds.).

If not resolved, please contact helpdesk@dutchkid.com