I have a Crane humidifier but it is not switching on, and it was recently purchased. What is the problem?

Usually, when it comes to humidifiers, it could be one of the following issues;

1. The electric plug is defected/faulty

2. The base is not functioning as it is supposed to.

Please let us know which one it is so we can assist you further. You can also contact our aftersales department helpdesk@dutchkid.com for further instructions on how to resolve this.