Do I have to sign when receiving my online order?

We use a signed-for delivery service, someone will need to be in to accept your delivery. If there is no one in to sign for the delivery, a card will be left where you can arrange re-delivery or to collect from the depot.

We recommend using your work address or an address where someone will be at home to sign for your package.

Please do not refuse any delivery. Refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return costs in the case of refused deliveries.