How can I claim for my item (s) to be returned?

Contact us directly through one of our stores where you have made the purchase from or email us at and mention your full name, contact number, receipt /order number along with the reason for return.

We will then contact you to arrange pick up or drop off the item (s) to the store where the purchase was made and after we have inspected and confirmed that the item (s) is in perfect sellable condition, we will offer you an electronic store credit (voucher code) to use on your next purchase if purchased from either of our online stores or a store credit if purchased from a physical store. Please note that cash payments are never refunded.

Sale items are excluded from this policy and cannot be returned unless faulty or damaged.