I have a Bugaboo Bee 5 and the chassis of the stroller is damaged, can you fix it?

 It differs from case to case, so for further details please contact us at helpdesk@dutchkid.com.

I have a Bugaboo stroller and I need a wheel board adapter, do you sell it separately?

Yes, we do sell the wheel board adapters as a spare part. For inquiry regarding availability and pricing, please contact us at helpdesk@dutchkid.com.

I have a Bugaboo Bee and it got damaged during my recent flight, what should I do?

Usually, when a stroller gets damaged during a flight, the chassis will be bent, because of; heavy load/pressure, miss usage of airline staff, etc. In such cases, the wheels, brakes, handlebar and other parts might not be functioning properly, which will jeopardise the safety of your child and the stroller. Please report this to the airline as soon as possible, or contact our aftersales helpdesk@dutchkid.com to guide you through.

 

Costs:

1. Bugaboo Bee+ chassis-aluminium: AED 1450.00

2. Bugaboo Bee3 chassis-aluminium: AED 1550.00 

I have a Bugaboo stroller and my seat frame is not clicking into the frame. Why is that?

This usually means, either the seat frame is damaged and not clicking anymore. Or the frame itself. To pinpoint the exact issue, please drop it off at one of our Justkidding stores, or send a short video of the issue to helpdesk@dutchkid.com.

I have a Bugaboo stroller and one part is missing/damaged. Do you spare parts?

Yes, we do offer Bugaboo stroller spare parts, from seat fabric, wheels, handle bars etc. Kindly contact our aftersales department helpdesk@dutchkid.com for availability.

 

Costs:

1. Cameleon 3 seat fabric: AED 1250.00

2. Cameleon 3 front swivel wheel: AED 320.00 per wheel

3. Cameleon 3 rear wheel: AED 320.00 per wheel

4. Cameleon 3 carry handle: AED 300.00

5. Donkey seat fabric: AED 950.00

6. Donkey front swivel wheel: AED 380.00 per wheel

7. Donkey rear wheel: AED:] 320.00 per wheel

8. Donkey carry handle: AED 300.00

9. Buffalo seat fabric: AED 1050.00

10. Buffalo carry handle: AED 300.00

11. Buffalo rear wheel: AED 320.00 per wheel

*More spare parts available, contact helpdesk@dutchkid.com

I have a Bugaboo wheel board and the connector broke, can this be fixed?

Yes, however, we do have to check this with the supplier. For inquiry contact helpdesk@dutchkid.com

I have a Bugaboo Donkey, Buffalo or Runner and my tire is punctured. Can you assist me with this?

Yes, we do offer replacement wheels for the Bugaboo Donkey, Buffalo or Runner and will be pumped on site.

 

Costs:

1. Donkey swivel wheel: AED 380.00 per wheel

2. Donkey rear wheel: AED 320.00 per wheel

3. Buffalo rear wheel: 320.00 per wheel

*For more products and prices contact helpdesk@dutchkid.com

I have Bugaboo Cameleon or Bee and my tire is damaged. Can you assist me with this?

Yes, we do offer replacement wheels for the Bugaboo Bee and Cameleon.

 

Costs:

1. Cameleon 3 front swivel wheel AED: 320.00 per wheel

2. Cameleon 3 rear wheel: AED 320.00 per wheel

3. Bee 3 front swivel wheel AED 320.00 per set

4. Bee 3 rear wheel 290.00 per set

I have a Bugaboo and my handlebar is not locking in anymore, it is unstable. Can this be repaired?

Yes, usually when this happens it is because of the handle bar locks. We offer Bugaboo replacement handle bar locks.

 

Costs:

1. Bugaboo Bee+/Bee3 handlebar lock Replc set: AED 120.00

2. Service charge: AED 40.00

I have a Bugaboo Cameleon and my canopy wire set is missing, broken or damaged. Can this be repaired/purchased separately?

Yes, this can be purchased as a spare part.

 

Costs:

1. Canopy wire set: AED 250.00 

I have a Bugaboo Bee3 and my canopy wire set is missing, broken or damaged. Can this be repaired/purchased separately?

Yes, this can be purchased as a spare part.

 

Costs:

1. Canopy wire set: AED 250.00 

I have an (old) model Bugaboo Cameleon, do you offer seat fabric?

Yes, until stocks last. Please contact helpdesk@dutchkid.com for availability.

 

Costs:

1. Seat fabric: AED 1050.00

I have a Bugaboo Donkey, do you offer seat fabric replacement?

Yes, we do offer fabric replacement for the seat. For inquiry contact helpdesk@dutchkid.com

 

Costs:

1. Donkey seat fabric: AED 950.00

I have a Bugaboo Donkey and the wheels are vibrating. What could be the problem?

This can occur because of the chassis or because of the wheel. The chassis/wheels could be bent, imbalanced or the wheels could be broken/punctured.

 

Costs:

1. Donkey chassis aluminium: AED 3200.00

2. Donkey swivel wheel: AED 380.00 per wheel

3. Donkey rear wheel: AED 320.00 per wheel

I have a Bugaboo Bee and I need a Rain cover. Can I buy this from you?

Yes, we do offer the Rain cover for all Bugaboo strollers.

 

 

I have a Bugaboo Cameleon and my canopy clamp is missing/damaged. Do you sell this as a spare part?

Yes, we do offer canopy clamp replacement as a spare part. Please note that for every Bugaboo stroller there is a different canopy clamp.

 

Costs:

1. Bugaboo Cameleon 3 canopy clamp: AED 180.00 for the set

2. Bugaboo Bee+/Bee3: AED 80.00 per side (AED 160.00 per set)

3. Bugaboo Donkey/Buffalo: AED 170.00 per set

I have a Bugaboo Cameleon3 and the white folding button on the side is damaged. Can this be repaired/replaced?

No, the whole chassis has to be replaced.

 

Costs:

Cameleon 3 chassis aluminium: AED 2275.00

I have a Bugaboo stroller and the handlebar foam damaged. Can this be replaced?

Yes, we do offer Bugaboo handle bar foam replacement.

 

Costs:

1. Donkey handlebar foam Replc set: AED 280.00

2. Bee+/Bee3 handlebar foam Replc set: AED 200.00

3. Cameleon 3 handlebar foam Replc set: AED 200.00

Can I purchase a Bugaboo chassis separately?

Yes, we do offer separate chassis for Bugaboo strollers.

 

Costs:

1. Cameleon 3 chassis aluminium: AED 2275.00

2. Donkey chassis aluminium: AED 3200.00

3. Bee3 chassis aluminium: AED 1550.00

4. Buffalo chassis: AED 2285.00

I have a Bugaboo Bee and it is jammed and cannot recline/fold it. What is the issue?

This usually means that the hardware of the seat is broken or damaged and needs to be replaced. Contact helpdesk@dutchkid.com for an inquiry so we can inspect the exact issue.

I have a Bugaboo Buffalo and when I put the seat in any level/position and put my child in the seat, the seat does not hold in that position and is very unstable. What is the issue?

The seat frame could be damaged and needs to be replaced. helpdesk@dutchkid.com.

 

Costs:

1. Buffalo seat frame: AED 1450.00

I have a Bugaboo Donkey (twin) and one of the safety bars is damaged/missing. Can I buy this separately?

Yes, we do offer the safety bar as a spare part. helpdesk@dutchkid.com.

 

Costs:

1. AED 300.00 per safety bar/carry handle

I have a Bugaboo Bee and I am looking to replace the harness/shoulder strap. Can you help me?

Yes, we do offer the shoulder strap/harness as a spare part. helpdesk@dutchkid.com.

 

Costs:

1. Bee3 shoulder strap: AED 120.00

2. Bee3 crotch strap: AED 90.00, BEE 3 WAIST STRAP: AED 100.00, BEE+ HARNESS REPLACEMENT SET ROW: AED 250.00

3. Bee3 waist strap: AED 100.00

4. Bee+ harness Replc set row: AED 250.00

I have a Bugaboo Cameleon and I am looking for a carry handle/safety bar. Do you have this as a spare part?

Yes, we offer the carry handle/safety bar as a spare part. Contact helpdesk@dutchkid.com.

 

Costs:

1. Cameleon 2 carry handle: AED 220.00

2. Cameleon 3 carry handle: AED 300.00

3. Buffalo carry handle: AED 300.00

I have a Bugaboo Bee and my front wheels are vibrating, do I have to buy a new set of wheels?

Not necessarily, sometimes the vibration could be simply resolved by replacing only the wheel washers. If that does not solve the issue, we will then replace the complete wheels.

 

Costs:

Washers: AED 40.00

Bee+ front wheel set: AED 320.00

I have a Bugaboo Bee3 and the swivel lock on the front wheel needs to be replaced?

Yes, we offer front wheels as a spare part. Contact helpdesk@dutchkid.com for availability.

 

Bee3 front swivel wheel: AED 320.00 per set

Will the tailored fabric set, bassinet fabric and wooden board of the Bugaboo Cameleon3 fit on the Bugaboo Cameleon2?

Only the tailored fabric will fit on the Cameleon2

While using the Bugaboo travel bag during our flight the zipper got damaged. Can this be repaired?

No, we do not repair the zip, we can only replace the bag if the supplier approves it.

I have a Bugaboo Bee3 and the wheel is slightly bent and now the brakes are touching the wheels. Can this be fixed?

Please drop it off at your local Justkidding store and we can forward it to our aftersales department. In such situations, we replace the chassis to ensure the safety of the child is not jeopardised.

 

Costs:

1. Bee3 chassis aluminium: AED 1550.00 

Do you sell spare parts for the old generation (2nd or first) Bugaboo stroller?

This has to be checked with the supplier. Please send your inquiry to helpdesk@dutchkid.com