I have a Gynoii camera and it does not work. What could be the issue?

This could be due to multiple reasons.

1. Due to Wi-Fi. Check if there is a connection in the room where the Gynoii is placed.

2. The location of the Gynoii. Check if there is any interference with the Gynoii.

3. The plug is broken/faulty. We can replace the plug. Contact helpdesk@dutchkid.com for inquiry