Can I fold / unfold the Doona with the baby inside?

Yes. It is safe to fold/unfold the Doona with the baby inside. Snugly adjust the harness of the Doona Car Seat around your child before folding/unfolding the Doona.

Is it safe to use a second-hand Doona car seat?

NEVER put your child in a used infant car seat unless you know its history. A seat may be damaged or have been in a severe crash and have damage that is difficult to see.

Why does the Doona come with  a 5 point harness?

We believe that a 5 point harness better protects a child in case of an accident.

In case of an accident, forces are transferred to the car seat and to the child. The child’s rigid body parts (shoulders and hips/pelvis bone) can withstand the high load forces of a crash better than the soft body parts (lower abdomen). With a 5-point harness the child’s abdomen area is better protected and do not have to endure high loads.

The shoulder straps can be easily adjusted to the correct shoulders height, which ensures that the forces applied in an accident are best transferred to the car seat shell and the rigid shoulder bones of the child.

In addition, in case of an accident a child might be injected from the car seat, the 5-point harness ensures that the child is well secured and keeps the child in the safest position within the protective seat shell.

How does the Doona Side Impact Protection work?

Doona’s unique double wall structure, which enables the folding of its wheels into the Doona™ body, deliver an additional significant safety benefit. The two layers of durable, impact-absorbing plastic, along with additional layers of EPS, foam and textiles provide enhanced side- impact protection which better protects the baby in case of an accident.

How to use the breaks of the Doona?

The rear wheels are fitted with a braking system which allows you to use just one pedal to control both the rear wheels. To apply the brakes, press the red brake lock pedal located next to the right wheel. To release the brakes, press the green brake release pedal located next to the left wheel. The brake must always be on when putting the child in or taking him out. Always use the parking brake when placing and removing the child, or when standing still even for a few moments! Always check that the brake is fully engaged.

The wheels of my Doona won't move! What is wrong?

Press the green brake release pedal located next to the left wheel to release the breaks. Please note – The brake must always be on when putting the child in or taking him out. Always use the parking brake when placing and removing the child, or when standing still even for a few moments! Always check that the brake is fully engaged.

How does the Energy-Absorbing Foam work?

Energy-absorbing foam absorbs some of the impact forces that occurs during a crash, keeping your child from absorbing them therefore preventing or minimizing an injury.

The foam also acts as a barrier between your child and the seat shell and any other rigid objects such as the vehicle door or window.

How does the Doona Anti-rebound Protection feature work?

Unlike typical car seats, Doona’s unique structure enables positioning the handle against the back of the seat of the car, thus providing the baby with exceptional Anti-Rebound protection. In case of a collision, the Anti-Rebound handle will absorb the impact and prevent the Doona™ from rotating quickly towards the back of the seat, thus dramatically reducing rebound injuries.

Anti-rebound

                          

 

Can I use an inflatable seat belt to install my Doona car seat?

Inflatable seat belts are now found in the back seats of some Ford & Lincoln vehicles (starting in 2011) as well as some Mercedes vehicles.

Based on an analysis of vehicle seat belt system testing results, the current Ford Motor Company (Ford & Lincoln vehicles) Inflatable seat belt system is approved for use with Doona car seat using a “Lap shoulder belt standard installation”.

How safe are the materials Doona is made of?

All materials used by Simple Parenting are carefully tested and approved under the most strict American and European standards and the REACH regulation, including SVHC (Substances of Very High Concern).

Not only are the materials used free of any hazardous chemicals, they are also tested for their durability and quality to assure the safe and continuous use of the products.

Where is the Energy-Absorbing Foam located on the Doona car seat?

There are different kinds of absorbing foams located where it is mostly necessary, inside of the shell and at the head support.

How do I install my Doona in the car?
Can I install the Doona car seat in a forward facing position?

No. The Doona car seat intended for rearward facing only.

When using Doona in the car, how should the Doona handle be positioned?

When installing the Doona in the car, with or without a base, tilt the handle toward the vehicle seat in an anti-rebound position.

Can I install the Doona Car Seat in the front seat of my car?

You may install the Doona car seat in the car as long as you:

NEVER use the Doona Car Seat on a passenger seat with an active frontal airbag!

NEVER install the Doona Car Seat on a rear-facing vehicle seat or on a side-facing vehicle seat.

 

How do I install the Doona in the car without the base?

For correct installation of Doona in the car please refer to the User Guide:

http://simpleparenting.co/user-guides/

Europe: page 35.

How do I know if the shoulder straps are not too tight for my baby?

A snug strap should not allow any slack. It lies in a relatively straight line without sagging. It does not press on the child’s flesh or push the child’s body into an unnatural position.

How to adjust the shoulder straps height?

Disconnect the shoulder straps from the metal harness plate located at the back of the car seat.

 

Pull out the shoulder straps from the front and remove the shoulder strap pads from them.

Thread the shoulder straps through the appropriate shoulder strap slots. IMPORTANT! Shoulder straps must be routed at the same height or slightly below the child’s shoulders.

Reconnect the shoulder straps to the metal harness plate at the back of the car seat. IMPORTANT! Make sure straps are not twisted.

IMPORTANT! The shoulder straps, attached to the metal plate, MUST be routed BETWEEN the metal bar and the seat body.

What is the correct height of the shoulder straps for my baby?

Ensure the shoulder straps are inserted through the shoulder strap slots at or just below the child’s shoulders:

 

                     

 My baby is only a few months old and the harness straps feel too tight, what should I do?
  • Make sure that the harness straps, at the back of the Doona, are threaded between the Doona body and the metal bar.
  • Check if the baby has outgrown the Infant Insert and remove it.
  • Make sure the shoulder straps are not twisted.
  • Verify that the shoulder straps are threaded in the correct height for the baby’s shoulders.
The handle does not extend what should I do?

The Doona handle is designed to prevent misuse, therefore it can be extended only when the handle is in rear facing stroller position.

To rotate the handle into a stroller mode, press both white buttons simultaneously (located on both sides of the handles) and then rotate the handle to rear facing stroller position.

To extend the handle press the white button at the top of the handle and then pull the handle towards you.

 

The handle does not rotate what should I do?

To rotate the handle, press both white buttons simultaneously (located on both sides of the handles) and then rotate the handle to the desired position.

What is IsoFix?

ISOFIX is an international standard for safely and easily attaching an infant car seat in vehicles without using the vehicle’s seat belts. Using ISOFIX connectors dramatically reduces installation errors and improves the safety of car seats.

The name ISOFIX comes from the merge between ISO (International Standardization Organization) and FIX (Fixation). The ISOFIX standard warrants two main safety elements:

  1. Rigid ISOFIX connectors on the car seat base which connect to standard anchor points in the vehicle seat.
  2. Reinforced adjustable support leg (also called foot-prop).

Some cars made prior to 2006, and all cars made from 2006 are equipped with ISOFIX anchor points.

 

How do I install the ISOFIX base?

You may find detailed instructions on How To install the ISOFIX base here:

In the user guide: http://simpleparenting.co/user-guides/.

Europe: page 15.

In the How To Use videos on our website. You may access the videos from the link at the bottom right corner of the home page or from the Support tab at the top menu: http://simpleparenting.co/

Read the instructions on our website: http://simpleparenting.co/isofix-base/

Can I install the ISOFIX base with the vehicle belt?

No. The ISOFIX base can be installed in the car only using the ISOFIX connectors according to the ECE R44 standard requirements.

Can I install the Doona ISOFIX base in rear seats with an underfloor storage compartments?

You should not install the Doona ISOFIX in rear seats with underfloor storage compartments.

What is Semi-Universal approval?

Semi-universal approval is when, in addition to the standard requirements, it requires the use of an additional safety or anti-rotation device-foot prop, which may affect compatibility with certain vehicles. It also requires additional testing.

Click on the link below in order to check if your vehicle appears on the Car Fitting List for that particular child seat:

http://simpleparenting.co/wp-content/uploads/2014/09/Doona_ISOFIX_Car_Fitting_List.pdf

My car is not listed in the car fitting list, how do I know if it will fit?

Doona is certified as a Universal car seat, and as such it fits all cars that can accommodate a new-born car seat. There might still be cars in which the Doona won’t fit (e.g. super compact sports cars) but if the Doona doesn’t fit neither will other car seats probably. The Fitting List on the Doon website does not pertain to the Doona but only to the Isofix base, which is not sold in the US.

Can I install Doona car seat using both the base AND the vehicle seat belt?

No. Doona car seat should be installed using only one installation method – either the vehicle’s seat belt or with the base (ISOFIX base in Europe of LATCH Base in the US). Parents should always refer to the user guide for detailed instructions.

Is it safer to install the Doona car seat with the base or with the vehicle seat belt?

Doona car seat successfully passed all tests using both kinds of installation methods.

Installed correctly, both methods are safe. Parents should always refer to the user guide and vehicle owner’s manual to determine the best way to install their child seat for their vehicle and for their child.

What is LATCH?

LATCH stands for Lower Anchors and Tethers for Children; these anchors are specifically designed for car seats installation.

Since 2002, LATCH connectors are required by law in the USA for all vehicles.

Check your vehicle manual to ensure that the vehicle is equipped with LATCH anchor points.