I’VE NOTICED A SLACK IN THE VEHICLE SEATBELT WHILE USING MY GROUP 2/3 BRITAX CAR SEAT. WHAT SHOULD I DO?

The function of the vehicle seat belt in a Group 2/3 child car seat is to hold it and the child firmly and properly in place. Insufficient (incomplete) seat belt retracts can be a common issue with Group 2/3 child car seats. There are many factors that contribute to this including the temperature outdoors and in the car, as well as the angle of the vehicle seat belt as it goes through the upper belt guide of the child car seat. Since the upper point at which a car’s seat belt connects to the body of the car is not the same in all cars, the result varies case by case depending on car type, child car seat, headrest position and other circumstances. Upon purchasing the child car seat, it is important to do an installation test. Please also try to ensure that the vehicle seat belt retracts sufficiently when your child is sitting in the child car seat.

Checking your child car seat:

Please always follow the user guide of the car seat (incl. type lists if applicable) and car for the installation of the child car seat.

1) When your child is sitting in the child car seat, make sure that the vehicle seatbelt runs smoothly and securely through the upper belt guide and lower belt guide. 

2) It is important that the vehicle seatbelt fits snugly and consistently against the body of the child so that it keeps the child and child safety seat securely in place. Always make sure the seatbelt is properly fastened and ensure that it is not twisted. 

3) Once the child has been seated, ask your child to lean forward and then back in the child car seat. Should you notice that the vehicle seatbelt does not retract fully and there is a slack in the seatbelt, please try the following:

  • Adjust the headrest of the child car seat so that the headrest is, where possible, 1-2 slots higher or lower (subject to the height of the child and additional guidance in the user manual) than its previous position.
  • If the belt-retract is still insufficient and the child car seat has an XP-PAD, please test the belt-retract without using the XP-PAD. If the seatbelt sufficiently retracts without the XP-PAD, then the child car seat should be used without the XP-PAD. Even without the XP-PAD, the child car seat still provides superior safety performance.
  • Should these steps not solve the issue, then please do not use this car seat and contact after sales immediately at 043232500 or email us at [email protected].
  • If the vehicle seatbelt remains properly in place when your child moves around while seated, but does not fully retract when your child climbs out of the car, then you can use the child carseat without any restrictions
WHAT PUSHCHAIRS ARE COMPATIBLE WITH BRITAX INFANT CARRIERS?

All Britax infant carriers are compatible with all the below models of the following leading pushchair brands, however we only provide adapters for Bugaboo Cameleon adapters.

Bugaboo Bee, Bugaboo Buffalo, Bugaboo Cameleon, Bugaboo Cameleon 3, Bugaboo Donkey, Uppababy Vista 2015 + models.

For questions regarding adapters and availability please contact us at [email protected].

CAN I USE MY BRITAX CAR SEAT ON A PLANE?

The following Britax models have been approved for use on a plane:

  • BABY-SAFE(Suitable for children up to 13 kg)
  • ECLIPSE(Suitable for children from 9 to 18 kg)

As airline regulations regarding suitable car seats can change regularly, Britax recommends that you always check with your airline before travelling.

WHEN MY SMALL BABY IS VERY UPRIGHT IN HIS BRITAX SEAT HIS HEAD SOMETIMES FALLS FORWARD. WHAT IS CAUSING THIS AND WHAT CAN I DO?

The design of car interiors can affect the angle at which a car seat fits – and therefore the angle at which the child rests within the seat. In designing every seat our goal is the optimal balance between safety and comfort. The steeper the angle of the back of the infant carrier, the greater the protection in the event of an accident. The flatter the baby is in the shell, the easier it is for a young child with developing neck muscles, but the safety systems of the seat may no longer be working at optimum capacity. Britax generally advise that consumers seek advice from qualified personnel when buying and fitting a child seat. If a qualified car seat fitter judges that the angle of the shell is too steep in conjunction with the vehicle seat, then for Britax seats you can request a free inclination adapter .This adapter is very easy to install using the supplied manual.

IS IT POSSIBLE THAT MY CHILD UNBUCKLE HIS BRITAX SEAT HIMSELF OR GET OUT OF THE HARNESS BY HIMSELF?

When designing the restraint systems Britax aimed to strike a delicate balance in terms of the forces needed to open a buckle – high enough to deter children from opening it themselves, but not so high that the buckle can’t be opened by someone else in case of a dangerous accident situation. Equally a more complicated lock system is not legally permitted if it could also prevent an adult being able to open the buckle in an emergency.

In terms of harnessing, its recommend that parents find the best balance between tightening the harness so tightly that the child is uncomfortable and tries to escape from it – and tightening it so loosely that it is easy for the child simply to slide out of the harness. The harness should be a tight fit but without tension against the body (two fingers should be able to fit between the harness and the child's chest). If your child unbuckles or slips out of his harness it’s recommend that you stop immediately and re-harness your child.

MY BRITAX CAR SEAT WAS IN OUR VEHICLE DURING AN ACCIDENT. WHAT SHOULD I DO?

After an accident in which a car seat had been involved, it’s strongly recommend that the seat is replaced if involved in an accident at speeds of 10 kmph or more as the forces absorbed by the seat could lead to fine cracks in the structure (which may not be visible to the eye).

CAN I USE A REARWARD FACING BRITAX CAR SEAT ON THE FRONT PASSENGER SEAT WITH AN AIRBAG?

Infant carriers from Group 0/0+ must be fastened in a rearward facing direction. These seats should not be used in conjunction with an airbag on the passenger seat. The same applies to BritaxGroup 0+/1 and Group 1/2 products such as FIRST CLASS PLUS, DUALFIX when in rearward facing mode, however for MAX-FIX II and DUALFIX, they can only be used in cars that also have ISOFIX connection on the front seat. Please refer to your car seat and vehicle instruction manuals.

CAN I USE A FORWARD FACING BRITAX CAR SEAT ON THE FRONT PASSENGER SEAT?

Britax car seats in Groups 1 and /-3 can be used in principle in the passenger seat. The same applies to Britax Group 0+/1 products such as FIRST CLASS PLUS and DUALFIX when in forward facing mode. However, it is advisable to move the front passenger seat as far back as possible if a passenger airbag is activated. Please refer to your car seat and vehicle instruction manuals. In general, children should be transported on the rear seats as much as possible where there is less risk of injury in case of an accident.

 

CAN I USE A BRITAX INFANT CAR SEAT IN A VEHICLE WITH SIDE AIRBAGS?

Unlike the front airbag on the passenger side, the side airbags only inflate a small amount – so they have minimal contact with the child car seat. As long as a child is properly secured within the car seat and cannot lean out if it, the use of a car side airbag does not pose a risk.

If you are concerned, it’s advised that you contact the vehicle manufacturer to ask how far the side airbags come out if they deploy and whether they are likely to contact a child restraint in the rear outboard seats. EuroNCAP tests include assessing the safety of child seats in a side impact, so check www.euroncap.org to see if your vehicle model is one of those that has been tested.

CAN MY CHILD KEEP WINTER COAT IN THE BRITAX CAR SEAT?

If a child is wearing a very thick coat, there is a risk that the harness or car seat belts cannot be tightened to sufficient tension. So it's recommended in general that very thick coats are removed in the car and the child is covered with a blanket over the top of the harness if extra warmth is needed.

 

WHAT WARRANTY DO YOU OFFER ON BRITAX PRODUCTS AND WHO SHOULD I CONTACT?

Britax offer a guarantee for manufacturing or material defects on all products for two years however it does not include the polystyrene inserts. The warranty period begins on the date of purchase. Please retain your receipt as proof of purchase and complete your warranty card if available. For any warranty inquiries please contact us at 043232500or email us at [email protected].

 

WHERE CAN I BUY BRITAX ACCESSORIES / LOOSE COVERS / SPARE PARTS?

For purchase of Britax accessories you can contact us at [email protected] and for purchase of Britax loose covers / Spare parts please contact our after sales department at 043232500 or email us at [email protected].

 

 

ARE THE BRITAX SEAT COVERS WASHABLE?

The Britax cover can be removed and washed with mild detergent on a gentle 30 °C cycle. Please follow the instructions on the washing label of the cover. Do not place on a spin cycle and do not place in a tumble dryer.