How can I create an online account?

Go to ‘Account’ on the top right-hand corner of the page and create a new account.

Do I have to create an online account to order?

No, you can use the express check-out, which requires basic information to ship your order, but no account will be created.

Will JustKidding® share my online account information?

No! We respect your privacy, so we do not sell or distribute customer information unless otherwise required by a matter of Law. JustKidding® also does not keep any credit card information in its database or on its servers. Transactions are processed in a secure SSL environment.

What if I forgot my password to my online account?

When you forget your password you can go to ‘Account’ in the top right-hand corner of the page and click on the link ‘forgot your password’. There you can enter your e-mail address. You will receive a link per email which will direct you to the page to enter a new password.

How can I change the details of my online account?

Log in to your account and go to ‘Account Information/Address book’. You can change account details there.

How can I log in or sign out from my online account?

To log in, select the ‘Account’ tab at the top right-hand side of the page. Fill in your e-mail and password to log in. To log out, simply select ‘Logout’ at the top-right hand side of the page.

Does Justkidding refuse a customer or block an online account?

JustKidding® reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

What is my online account information used for?

Customer contact details are only used for:

  • Delivery schedules
  • Warranty and product servicing purposes
  • Marketing communications (with your specific approval)
  • Regarding new products, special offers and special customer events

 

JustKidding® colleagues and any third party involved in product deliveries are obliged to keep customers’ personal details confidential at all times.

JustKidding® does not keep any credit card information in its database or on its server(s). Transactions are processed in an SSL (secure socket layer) environment.