What if an item is out of stock in-store?

In the unlikely event of something being out of stock in the store you can check with our store sales staff what the lead-time for that product is. If you are willing to wait for the item to arrive in store, the store staff can assist you with placing a pre-order for the product. In this case we are asking a down payment of at least 75%.

How do I pre-order something in-store?

If there is a new model stroller (or any product) you would like to purchase that you have seen somewhere but is not yet available in JustKidding® stores you can always check if it will be added to our product range to pre-order the item. If the item (S) will be added to our range you can pre-order by paying fully for the product or putting down a down payment of 75% for the item (S) until received.

Can I cancel a pre-order with a JustKidding® store?

In case you would like to cancel your pre-order, you can contact the store you have placed your pre-order with to cancel your pre-order or claim for a store credit for the amount paid. Please note there are no refunds for pre-orders.

What if an item is out of stock on the website?

If something you would like to order is out of stock, it will be labelled as such on our website. You can then add the item to your waitlist, you will be notified by email as soon as it is back in stock in to make your purchase. If a product has a variety of colours/sizes and you dont have the option to add the desired colour/size to your waitlist you can contact our toll-free number at 800 JUST and one of our sale representatives will assist with making a note of the desired item.

Do you offer instalment on products if I purchase item (S) from JustKidding® stores?

Unfortunately JustKidding® currently doesn’t offer installment, all products need to be paid in advance.